When I’m on a job, I can’t always answer the phone. Having someone take a clear message and email it over makes the working day much easier.
Plumber
Call handled.
Message delivered.
Real UK-based people answer your calls in your business name, 24 hours a day. 365 days a year.
We take the caller’s details and message, then send them straight to you by email.
24/7 answering at a glance
UK-based operators
We don’t outsource call answering. All our call handlers are based in the UK.
Available 24/7
We’re here day and night, 365 days a year, including weekends and bank holidays.
Your business name
We answer calls professionally in your business name.
Messages by email
We capture the caller’s details and reason for calling, and send you the message by email.
Thousandsof calls answered every week.
Over 15 yearsof experience in call handling and telephone answering.
Simple from the first call.
Get started in three easy steps.
1
Divert your calls
Choose when to divert your calls to 247PA. You can divert all calls, only during busy periods or outside your normal hours.
2
We answer in your name
Our UK-based operators answer your calls professionally in your business name and take the caller’s details and reason for calling.
3
Receive your message
We send you the message by email, so you can respond when it suits you.
The details you need.
Straight to your inbox.
We capture the caller’s name, telephone number and reason for calling, and send you the message by email. A simple, reliable way to stay informed wherever you are.
Example message
Your calls, covered your way.
A flexible service for businesses of all sizes.
All your calls
Divert your business calls to us throughout the day and night.
When you’re busy
Use our service when you are with a customer or cannot get to the phone.
Outside your hours
We’re here in the evenings, at weekends and on bank holidays.
For businesses like yours.
A straightforward answering service for a wide range of industries.
Trades
From electricians to plumbers, builders to landscapers, we help trades businesses stay responsive.
Professional services
Ideal for solicitors, accountants, consultants and other professional practices.
Property
We take calls for letting agents, property managers and maintenance businesses.
Small businesses
A simple, reliable way to make sure your calls are answered, whatever your industry.
Testimonials
What our customers say about 247PA.
The friendly, professional approach is exactly what we want for our callers. Clear email messages help our reception team follow up when they’re available.
Dental practice
I can focus on client meetings knowing my calls are being handled professionally. The messages are concise and give me the details I need to respond.
Business consultant
Between viewings and time out of the office, this is a really useful service. Enquiries arrive by email, ready for us to follow up.
Letting agent
Your questions, answered.
Will you answer in my business name?
Yes. We agree how to greet your callers and answer professionally in your business name.
What details do you take?
We take the caller’s name, telephone number and message or reason for calling, then email those details to you.
Is the service available overnight?
Yes. Our UK-based operators provide call answering 24 hours a day, 365 days a year, including evenings, weekends and bank holidays.
How do I receive messages?
We send the caller’s details and message to your agreed email address. The service does not include SMS or live chat.
Can I choose when to divert my calls?
Yes. You can use 247PA for all your calls, when you’re busy or outside your normal hours. We’ll discuss the coverage you need before you get started.
Is there a setup fee?
No. Setup is free on all three packages.
How many calls are included?
Call allowances and final pricing are agreed with your account manager after discussing your business and expected call volumes.
Do you return calls on my behalf?
We email you the message. Your business remains responsible for responding.
Let us take the next call.
Find out how 247PA can support your business.
Request a callback and we’ll be in touch.
Prefer a separate window? Open our enquiry form. You can also call 0333 800 7247.